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Volunteer Management Systems

IE Digital created a Charity Times Award-nominated Volunteer Management System (VMS) for Career Ready. This innovative digital system manages the registration and criminal records checking process for the charity. On implementing the VMS, Career Ready's admin overhead per volunteer applicant reduced by 80%. 

IE Digital's consultants are experts at solving problems, driving engagement and improving charity effectiveness.

Denise Atkins, Associate Marketing and Content Consultant at IE Digital
Denise Atkins
Charity Times awards
And the winner is… We’re over-the-moon because IE has been shortlisted for a Charity Times Award! Our work with Career Ready has been nominated in the “Best Use of the Web” category.
Volunteer Management
Career Ready IE Digital was selected to deliver Career Ready's digital strategy, which included the design and build of both a new marketing website and a sophisticated online Volunteer Management System. UK charity Career Ready delivers a structured employer…
Member application process
Round Table IE Digital helped membership organisation Round Table to realise a digital transformation to drive member acquisition, improve communications and automate various manual processes. As a result, enquiry response times have improved dramatically,…
Ed Wilkinson, Senior Digital Consultant at IE Digital
Ed Wilkinson
CiviCRM member management
New website brings in donors for charity SVP Keen to raise awareness, attract volunteers and increase online donations, the St Vincent de Paul Society (SVP) asked IE Digital to develop their new website. The new Drupal 7 site has seen a significant increase in online donations.
Ed Wilkinson, Senior Digital Consultant at IE Digital
Ed Wilkinson
Personalisation blog
Personalised digital experiences A flexible digital marketing platform capable of personalisation can take the effectiveness of your non-profit website to the next level, by responding intelligently to individual user preferences.
Application management
AgriFood Training Partnership The AgriFood Training Partnership (AFTP) appointed IE Digital to develop a new Drupal website with a seamless, joined-up user experience across the online user journey. The AFTP is a newly formed organisation that brings together six of the UK’s…
Case management UX
West Midlands Fire Service Activity Assistant is West Midlands Fire Service's bespoke, in-house case management system for activity management, information collection and reporting. Without in-house UX expertise, WMFS came to IE Digital to add a modern and intuitive,…
Ed Wilkinson, Senior Digital Consultant at IE Digital
Ed Wilkinson
Customer service
IE scores big with digital and brand clients IE’s digital and brand consultants have scored a brilliant 8.6/10 from non-profit clients, using the ‘Net Promoter Score (NPS)’ measure of customer satisfaction.
  • St Vincent de Paul Society (SVP) logo in grey
    St Vincent de Paul Society (SVP) logo

    IE Digital designed and developed a new website and UX for befriending charity SVP

    The St Vincent de Paul Society, SVP, turns concern into action by visiting & befriending over 80,000 lonely and isolated people each year in England and Wales, providing practical assistance to anyone in need.

    When the consultants at IE Digital first met SVP to talk about what they needed from their new website, we were struck by the number of great stories they had. Letters of thanks and from their beneficiaries, and great examples of the enormous impact that's made by SVP's 10,000 volunteer members. But these success stories weren't evident on the old SVP website.  For the new website, IE put these stories front and centre, to show SVP's members, staff, supporters and help seekers all the great work the befriending charity brings to the communities it serves.

    We looked at the user journeys and created a user experience to help SVP recruit volunteers, attract donations and help more people. 

    Read the SVP website case study.

    Our consultant reminded us how many wonderful stories we have to tell, and the value of putting them front and centre on the new website. IE Digital did an excellent job of improving the online user experience, and the new site is helping us to get our mission and message out into the world. Ultimately, it's helping us to achieve our objectives of recruiting more volunteers, attracting more donations and helping more people.

    Ken Madine
    Head of Fundraising, Communications and Marketing
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  • Career Ready charity logo designed by IE Brand
    Career Ready charity logo designed by IE Brand

    Career Ready rebranded brochure by IE Brand

    Career Ready is a national charity that links education with business to prepare young people for the world of work.

    Explore the full case study for the Career Ready volunteer management system. 

    Career Ready now has a website that proudly promotes its achievements and impact as a leader in the employer engagement field, and an operating platform on which to grow. The web-based system saves both the charity and schools from complex and costly admin. This in turn has meant we have been able to reduce costs for budget-stretched schools, and reach more young people than before.

    Anne Spackman
    Chief Executive
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  • RoundTable logo in grey
    RoundTable logo

    Round Table website on desktop and mobile

    Round Table is an international organisation with over 34,000 members, standing for fun and friendship, service in the community and unique and everlasting friendships.

    Explore the full Round Table website case study. 

    IE brought fresh thinking to our website, challenging us to focus on our users. As well as evolving parts of our web presence, IE has simplified some of our complex internal systems, improving our efficiency and performance.

    Cait Allen
    Chief Executive
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  • Sailors' Society logo (grey)
    Sailors' Society logo

    Digital development for the Sailors' Society - image shows two seafaring men

    Sailors’ Society is an international Christian charity dedicated to helping seafarers, their families and communities. They work in ports across the world, helping people – from all faiths and none – with welfare and practical support.

    IE Digital is working with the Sailors' Society to build a new internal reporting platform to improve inter-department visibility across projects.

    Read the Sailors' Society case study. 

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