Langley Trust is a Christian charity that helps people with convictions to transform their lives. They believe everyone deserves another chance.

Across the UK, they support prison-leavers, promoting rehabilitation and reducing the risks of re-offending.

They tasked IE Brand with supporting them through a rename and rebrand project, to reflect the exceptional organisation they are. The rebrand and a new WordPress website launched in September 2023 alongside Langley's 65th anniversary celebrations.

Read the full Langley Trust case study

Read Easy UK is a national charity that recruits, trains and supports volunteer reading coaches. These coaches give one-to-one tuition to adults who struggle with reading – a hidden problem affecting millions of people.

Read Easy was about to gain a significant PR boost, thanks to a charity appeal with Richard Madeley on BBC Radio 4. To capitalise on this, the charity needed a top-notch, accessible website to support its goals to increase donations and recruit volunteers.

With the launch date set and a massive uptick in web traffic expected in the short term, testing and resilience were crucial. 

Read the full Read Easy case study

Sexual health charity FPA needed a distinctive brand and a mobile-friendly website for its new campaign. IE Digital brought the campaign brand to life online, and created a user-friendly contraception comparison tool, to help people make informed decisions about fun, safe sex. 

Explore the full case study about the Sexwise website. 

With campuses in the UK, China and Malaysia, the University of Nottingham is a truly global institution, providing innovative and engaging education and producing world-leading research. It was the first British university to establish a campus in Malaysia, in 2000, and the first foreign university to open a campus in China, in 2004.

IE worked with the international recruitment team at the University of Nottingham to improve its online international student recruitment. We carried out quantitative and qualitative research into user needs – interviewing both international students and agents – and mined their Google Analytics data for insight. This led to the definition of user personas, and user journeys being recorded, re-shaped and iteratively optimised. IE's consultancy informed the work of Nottingham's in-house development team, who handled all information architecture and build changes.  We also provided user experience and creative design assets, generated within the strict confines of their CMS. 

More recently we worked with the University of Nottingham again on the AgriFood Training Partnership website and brand. 

Young Enterprise (YE) is the UK’s leading enterprise and financial education charity, reaching over 315,000 young people every year. They make the connection between school and the world of work by helping young people to build key skills. They merged with financial education charity pfeg (now Young Money) in 2014, continuing to operate two separate websites, before appointing IE Digital – a long-standing partner of both charities – to bring the two together.

IE Digital developed a single, intuitive new website that would be more efficient for staff to maintain through a single CMS. It needed to feature improved user journeys for their key audiences of teachers/careers advisors (primary and secondary schools, colleges, universities etc.) and investors (e.g. corporates, major donors, trusts and ambassadors). Additional users to consider ranged from YE alumni and volunteers, to the media and Government stakeholders.

Built in WordPress, the highly flexible site is based around a module-builder style functionality, to allow YE to create a wide variety of pages, while keeping everything consistently on brand. We followed a highly collaborative design process to take into account the specific needs of the client. The site integrates with ProgressCRM to facilitate subscriber-only access to lesson plans and CPD training materials for educators. Meanwhile, we introduced clearer calls to action and an intuitive donation path for investors, to improve conversion rates.

The result is a modern, vibrant site to communicate the charity’s mission, work, overall impact, and individual success stories.

Read more about the Young Enterprise website

The Salvation Army is a church and charity providing services in the community to those who are vulnerable and marginalised. Motivated by its Christian faith it offers practical support and services in over 700 centres throughout the UK and Republic of Ireland to all who need them, regardless of ethnicity, religion, gender or sexual orientation. It seeks to influence social policy and practice in its fight for greater social justice.The Salvation Army is a global church and works in 130 countries around the world.

The Salvation Army engaged IE on the high-level strategy and user experience challenge of digitising their various printed publications, and on the redesign of their School for In-Service Training and Development's online presence.

Locality is the national membership network for community organisations in the UK. They support community organisations to be strong and successful so communities thrive.

IE Digital conducted user research for the Locality website. 

Clergy Support Trust helps Anglican clergy and their families in times of need. They offer grants and wellbeing support to members of the clergy (including ordinands and retired clergy), as well as their dependants and partners – whether married, separated or widowed. 

IE renamed and rebranded the charity from 'Sons & Friends of the Clergy' to Clergy Support Trust, creating a new visual identity and bringing it to life online through a new Drupal 8 website. Our research showed that the ability for users to check if they are eligible for financial support would be a great addition to the website. We built an 'Eligibility Checker' tool, available from the home page, which allows beneficiaries to quickly and discreetly explore their eligibility, removing some of the barriers to asking for help. 

See it for yourself at clergysupport.org.uk

The St Vincent de Paul Society, SVP, turns concern into action by visiting & befriending over 80,000 lonely and isolated people each year in England and Wales, providing practical assistance to anyone in need.

When the consultants at IE Digital first met SVP to talk about what they needed from their new website, we were struck by the number of great stories they had. Letters of thanks and from their beneficiaries, and great examples of the enormous impact that's made by SVP's 10,000 volunteer members. But these success stories weren't evident on the old SVP website.  For the new website, IE put these stories front and centre, to show SVP's members, staff, supporters and help seekers all the great work the befriending charity brings to the communities it serves.

We looked at the user journeys and created a user experience to help SVP recruit volunteers, attract donations and help more people. 

Read the SVP website case study.

A new WordPress website for The Association of Charitable Organisations (ACO). The site provides a hub of support for ACO members while helping them to raise awareness of the valuable work of benevolent charities.

Read more on the IE blog. 

The Institute of Food Science and Technology (IFST) is the UK’s leading professional membership body for all aspects of food science and technology. They advance these disciplines based on impartial science and knowledge sharing.

IE Digital was appointed to give the IFST website a complete overhaul, particularly to improve the user experience for membership registrations. 

In phase one, we rebuilt the Drupal 7 website and enhanced the existing CiviCRM integration, including replacing their paper-based membership sign up with a online sign up process including payment. A simple pre-qualification questionnaire replaces the many pages of membership information on the old site, and guides users through the registration process including the option to sign up to various membership types and professional registers. The new site simplifies content management, and gives a greater presence to resources and events. 

Read more about the IFST website. 

The Midlands Decision Support Network brings together 12 decision support units across the Midlands region to share experiences, exchange great practice and improve outcomes. The network is run by the NHS Midlands and Lancashire Commissioning Support Unit, for whom IE had already created The Strategy Unit and Digital Innovation Unit brands.

The Midlands Decision Support Network asked IE to create their new brand and WordPress website. The visual identity includes a set of circular graphics, typically shown in threes, and a vibrant colour palette of lime green, charcoal, electric blue and putty. The graphics represent networks and data coming together – logically and systematically – through applied intelligence and decision making. 

Visit the Midlands Decision Support Network website

Solicitors Regulation Authority (SRA) is the industry regulator for solicitors and law firms in England and Wales. Their website has grown organically over ten years, leading to a massive site with an inconsistent, clunky and dated user experience that – if left unchecked – could undermine public confidence in the solicitors' profession. The SRA wanted to bring the site up to date and greatly improve the overall user experience (UX), especially on mobile devices, without replacing the site or their existing Content Management System (CMS). 

Following an initial review of some core templates, IE Digital took an Agile approach to producing a brand new digital design. With an overall strategic objective of improving consistency and usability, we looked at every component of the site at the “Atomic” level. 

We created new, responsive digital design patterns and tested them with real users, using disposable rapid prototyping, iterating existing designs and adding new patterns at each stage. Finally, we documented each pattern and how it should be used and provided detailed html, css and javascript for implementation via the SRA’s CMS and within a set of new online services.

Read more about the Solicitors Regulation Authority website. 

The Open University promotes educational opportunity and social justice by providing high-quality university education to all who wish to realise their ambitions and fulfil their potential. OpenLearn – is the OU's home of free learning. 

IE Digital created bespoke, interactive learning content for OpenLearn to help learners to discover foundation-level content on topics of interest. It's designed to whet their appetites and hopefully encourage them to look at taking their educational journey further.

Supreme Streets: An Adventure Into Employee-Ownership is a standalone piece of beautifully-illustrated interactive content, designed and built by IE Digital. The Q&A-based activity illustrates how employee-owned enterprises are set up and run, as part of OpenLearn's Money and Management subject area. 

The Lighting Industry Association (The LIA) is Europe’s largest trade association for lighting equipment professionals. In preparation for a pivotal year of development and change, and a period of intense growth, the LIA needed a new website to provide a window into its work for the public, government and other stakeholders. 

IE is has designed and built a modern, flexible digital platform for the LIA. As well as providing a home for members to access extensive technical content, the site is also the gateway to the LIA's industry-backed Lighting Industry Academy. This is an industry-wide hub for the development and delivery of high-quality learning for the whole lighting supply chain.

The LIA is committed a rolling programme of further website developments to support its member organisations, following an iterative process.

Read the Lighting Industry Association website case study.

World Vision is an international Christian charity who work to make a sustainable impact on poverty and its causes, especially as they affect children. World Vision engaged IE to create a host of interactive, educational and campaign content – to engage teachers, schoolchildren and churches in their work, and to raise their profile as a significant NGO.

Our work included content creation such as films, games and interactive screensavers, delivered online, by email and – initially – as resources on CD-ROM or DVD. IE used methods as diverse as kinetic typography, sound design, animated photo-montage and a ‘live’ Indian shadow-puppet to bring the work of World Vision to life through personal stories. 

One particular campaign used an interactive Advent calendar, launched to coincide with World AIDS Day, which enjoyed an incredible 195% response rate to the initial email, as over a quarter of those who downloaded the screen saver passed it on to at least one friend.