Detailed user experience (UX) research to help mental health charity Mind understand its user needs. Followed by recommendations and an experimentation phase.
Our consultants always made it feel like a shared endeavour. IE Digital were flexible, collaborative, and helped us make the best use of our budget. Their recommendations were always practical, actionable and user-centred. We had a really positive relationship with IE as our user research partner and I’d highly recommend them.Ben Williams
Digital Analyst, Mind
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