University of Southampton

University of Southampton Auditory Implant Service CHOICE app shown on a mobile phone

University of Southampton is a Russell Group University, ranked 8th in the UK for research intensity by the Research Excellence FrameworkWe worked with their audiology department, the Auditory Implant Service (AIS) to create CHOICE, a world-first application for the support and management of cochlear implant users. 

There are more than 17,000 people using cochlear implants in the UK, and this number is rapidly growing. CHOICE allows patients to take care of their hearing health at home, reducing the need for regular in-person appointments at their cochlear implant centre, which could be hours away. Based on extensive research by the AIS team, IE Digital turned the CHOICE remote care service into an app, helping to deliver more accessible and equitable care, and more empowered and confident patients. 

We also worked with the University of Southampton as part of the Southern Universities Network (SUN), to create the UniExplorer web app.

It has been a pleasure to work with IE Digital and I have learned a tremendous amount. I first made contact with IE at the UK Health Show. I was impressed with their excitement about the project and we took it from there! IE’s experience with health care sealed the deal for me.

The road to move an app from an idea to a tool used in the NHS has been challenging and exhilarating. IE have incorporated some of their ideas and have always listened to our ideas and thoughts … without bombarding us with tech speak. IE have been fully committed to the user experience and have always kept their sights on the ultimate end user: the NHS patient.
Helen Cullington
Clinical Scientist at the University of Southampton Auditory Implant Service and Project Lead
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